Your satisfaction with Dank Of America products is of utmost importance to us. Should you need to initiate a return, kindly do so within 5 days of delivery, ensuring the product remains unopened and unused in its original packaging. Responsibility for return shipping costs rests with you unless the return is attributed to our error or a defective item. Once we receive and verify the returned product's condition, refunds will be processed within 10 business days using the original payment method. Damaged or defective items will be either replaced or refunded upon submission of photographic evidence. Please note that items that have been used or consumed are not eligible for refunds. Orders can be canceled prior to shipment. For inquiries, contact us at info@doausa.com. Our policy is subject to updates, which will be posted on our website. By making a purchase from Dank Of America, you indicate your acceptance of these terms.